Regulations

Our priority is to provide a safe and fair gaming environment for the players.

Regulations

Dear POKER CLUB player, thank you for joining POKER CLUB. In order to provide good service quality for players and further enhance the interaction between POKER CLUB and players, players need to know and follow the following game regulations. Based on maintaining the fairness and reasonableness of the game, POKER CLUB has the right to modify, to insert, and/or to withdraw any part of the game regulations. The game regulations may be revised due to specific service updates or revisions. Please check regularly. We appreciate your cooperation in creating an optimal gaming environment with us.

Please do not continue using the services of POKER CLUB if you do not agree with the content of this regulations.

If you continue using the POKER CLUB services, you agree and accept this game regulations.

Note: If you are under-age, you must be registered as a member of the game with the permission of a legal representative (eg. parents or guardian); you must inform the legal representative (eg. parents or guardian) to read and understand the contents of the game regulations, when you continue using the services that POKER CLUB member's service, it means your consent to the game regulations and all other meanings are deemed to have obtained the permission of the legal representative.

Offense

Description

First Violation

Recidivism

Inaccurate information

Personal information is required to be registered. If the registered information provided is false or inaccurate, POKER CLUB has the right to terminate the service provided to the account.
The subsequences caused by the event must be the responsibility of the user. (Including but not limited to: account number, password inquiry, use of game services, application for game history, event acceptance, suspension of appeal, etc.). If the information provided by the player is incorrect or has been changed, it should be corrected and updated shortly by the player.

Temporarily suspend the right until the correct information is updated and verified.

To steal another person's identity or fake false information to register.

The use of other people's identity information or the falsification of false information (including but not limited to mobile phone number, telephone number, address, ID number, etc.) for registration and use of the game services without the consent of others. Subject to confirmation, in addition to the termination of the contract, the user is also responsible for the relevant legal liabilities.

The membership service will be terminated if the player cannot submit relevant proofs.

Using vulgar or improper language

Publish, distribute, and transmit any statements or pictures that violate the social atmosphere and regulations, or use indecent, insulting, disseminated false statements, or defamatory in public places. Malicious words such as other players, as well as statements of infringement or harm to the rights of POKER CLUB.

1-7 days verbal ban, compulsory offline or suspension.

1-7 days verbal ban, compulsory offline or suspension.

Suspected of illegally obtaining, copying or trading the player's game currency, account number, etc.

The use of the plug-in program, the vulnerability of the service program (to exploit bugs), theft of other people's account, etc. to obtain the game coin/chip (such as Poker Coin), and then resell the game coin/chip (such as Poker Coin), intents to destroy the balance of the game.
Involving the invasion of other people’s virtual treasures, or the user account involves fraud and improper transfer of electronic records of user accounts.

Once verified, at least 7 days or permanent suspension and account termination.

The use of any unauthorised software or hardware (with data packets decryption and any hacking behaviour)

With any unofficial methods, unauthorised programs or any bug for the service program conducting collusion and other violations of fairness and reasonable game behaviour. If any damage is caused to POKER CLUB, it will be claimed according to law.

Once verified, at least 7 days or permanent suspension and account termination.

Use of unofficially recognized trading platforms for the sale of private game currency

Improper transfer of POKER CLUB game currency or account, or attempt to trade in-game content (such as Poker Coins) with others for cash/real items, or attempt to mediate transactions, or involve gambling or fraud. In the face of the above situation, the POKER CLUB will seek compensation according to law.

1 - 7 days suspension

Once verified, at least 7 days or permanent suspension and account termination.

Counterfeit official service staff

Anyone who pretends to be a member of the company or misleads other members, or who pretends to be suspicious or misunderstood in the name of POKER CLUB, belongs to this category. (eg. game administrators, online managers, etc.) may be mistaken for the words of the representative of the company.

1 - 7 days suspension

At least 7 days or permanent suspension and account termination.

Malicious attack against the server

Any malicious attack or destruction of the server by any system or tool, if it causes any damage to POKER CLUB, will be claimed according to law.

Once verified, at least 7 days or permanent suspension and account termination.

Abnormal consumption record

Based on the maintenance of the player's rights and interests, when the consumption is abnormal, the POKER CLUB temporarily suspends the player's account. When the abnormal fact is destroyed or confirmed to be normal, the player's right to use the account will be immediately restored.

Temporarily suspension until the abnormal fact is extinguished.

Malicious appeal

Malicious appeals, insults, verbal harassment, or other behaviour that may affect online attendants to perform service task.

1 - 7 days suspension

At least 7 days or permanent suspension and account termination.

Intellectual property rights

All copyrights, patents, trademarks, trade secrets, other intellectual property rights, ownership or other rights of all works and materials contained on the POKER CLUB Games website are owned by the POKER CLUB or its rights holders. All persons shall be held liable unless they have been legally authorised by the POKER CLUB or the rights holders to reproduce, transmit, modify, edit or otherwise use them in any form or for any purpose.

Once verified, at least 7 days or permanent suspension and account termination.

Improper game nickname

For newly applied or modified game nicknames, with undue implication, including but not limited to indecent messages, unrecognizable words or symbols, religious beliefs, ,inciting political opposition, deliberately attacking others' insinuation, violating public order and good customs, and easily be misunderstood as POKER CLUB personnel, online service staff or other online players.

1 - 7 days suspension, and compulsory updating the nickname.

Cheating in the game

If the player colludes with other users in the game for serious cheating or deliberately deliberate loss, causing other players to lose the game currency (such as Poker Coins, etc.), and all players who participate in or assist in violating the rules are also punished.

1 - 7 days suspension
And confiscation of improper benefits obtained during illegal gaming.

Suspension of more than 7 days or termination of membership services,And confiscation of improper benefits obtained during illegal gaming.

Other situations that may affect the game and have a significant plot.

Others that are not subject to the above criteria are confirmed to have affected the normal operation of the game, or have violated the fairness, justice and reasonableness of the game.

1 - 7 days suspension

Suspension of more than 7 days or termination of membership services

  1. It is including, but not limited to, comply with game regulations, the norms of international Internet regulations and practices, if there is a violation of the law, users are responsible for their own legal liabilities.
  2. Do not provide personal accounts to others. Since most of the chips sellers also using the buyers' accounts to sell the chips (i.e. Poker Chips) in an improper way, therefore, once it is found, it is equivalent to the behavior of the account owner. If any problems or disputes arise, the user is solely responsible.
  3. Please do not buy unidentified Poker Chips. The chips sellers use the account of others to obtain Poker Chips. Or use credit cards to make a lot of abnormal consumption, then resell Poker chips to others. This behavior involves the encroachment of other people’s virtual treasures and property, because it may violate the criminal law. Players must pay attention to their own rights. The illegally obtained chips are considered as illicit money. If it is confirmed as an illegal transaction after inspection, the crime-related accounts will be suspended until the case is completed, and all the illegal chips obtained by the buyer and seller will be recovered to cooperate with the investigation.
  4. Within 7 days after the notification of warning notice of suspension of authority, account escrow or termination of membership service is delivered, if the user has not objected, it is deemed to accept all the disposal of the POKER CLUB.
  5. If other users have found violations of the game management rules, you can contact POKER CLUB Customer Service Center or report to the service mailbox ( [email protected]).
  6. The user should safekeep the account and password and must not disclose, transfer, lend, or provide information to a third party. If the account or password is found to have been stolen, illegally used, or has any abnormal damage to the use of the security, the user should immediately notify POKER CLUB, and take the relevant inspection work with POKER CLUB to maintain and protect one’s rights and interests.
  7. POKER CLUB provides players with various services in the form of online service and E-mail. If the player has doubts about the services provided, one should contact customer service center within 15 days to make a request/inquiry. (It is including but not limited to personal account information, electromagnetic records, rankings, performance, activity qualifications, awards, etc.). If it is overdue, POKER CLUB has the right to refuse to provide the consulting service.

  1. If any player has any further comments on the services provided by the POKER CLUB, or if the game management rules consider it to be improperly handled, please contact the POKER CLUB Customer Service Center or the service mailbox, [email protected]. We will reply with the results within 7 days.
  2. The appeal period for POKER CLUB acceptance of suspension of power is 15 days. The appeal period is calculated within 15 days from the date the user account is suspended from the game.

To report or to file a complaint, please provide us with the flowing information:

  1. Your name, contact number, contact email, and game account number (if you are reporting an event, please also include the nickname of the player who you want to report with), the cause of the incident, the time and place of the incident (i.e., in which game room or the activity name)
  2. Please note: If it is a complaint, the acceptance period is within 30 days from the date of the incident. For those which are overdue, POKER CLUB has the right to refuse providing service on this.

※The complainant confirm that the content of the complaint is true, if not, the complainant is willing to bear relevant legal responsibilities.

  1. Complaints are not POKER CLUB's issues.
  2. The complainant is not the account holder, the personal information is inaccurate or missing, or the complaint content is unclear.
  3. The same matter which has been properly handled and clearly replied.

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